Shipping and Packaging

Shipping costs

Shipping costs are at the following standard rates across Australia:

Prints: Standard $9

Print orders over $50: Free shipping across Australia!

Please note that all prints are custom made to order. Accordingly, while most will be sent within 5 days from ordering, print orders can take up to 7 days before being shipped. Shipping times for custom print orders will be advised to the collector on a case by case basis. 

Original artworks on canvas may take up to 10 days before being shipped. Shipping for original pieces on canvas will be specified on the product page for each piece.

Shipping costs outside Australia: 

Print orders to New Zealand: $25 AUD

Print orders outside of Australia and New Zealand: $35 AUD 

We use international standard parcel post shipping, so it will usually take 4-6 weeks to arrive. (This is an average, and not guaranteed.) Original pieces on canvas are not currently available for shipping outside of Australia.

Birth of Pluto is not responsible for any additional fees relating to delivery outside of Australia, e.g. customs or duty fees. The responsibility for these sits with the customer, and you may be required to pay additional fees in accordance with national or state customs/duty requirements in order to collect your package. 

Insurance is not included in the price of shipping and handling. If you wish to add insurance please email us prior to discuss feasibility and additional costs. 

Refer to the Terms and Conditions page for Ts&Cs of sales.

Packing information

Prints larger than A3 are packed with love and typically arrive to you rolled in a tube, ready to be unfurled and presented proudly in your home. If you order more than one print, they will usually arrive in the same tube.

Prints A3 and smaller are also packed with love, usually in a rigid mailer or slim box. Originals on Canvas are lovingly protected with bubble wrap, and carefully placed into a box for shipping. Originals on Paper (A3 or below) are protected with a sleeve and backing board. They incur the same shipping prices as prints.

While it is usually me packing orders, sometimes we may have them dropshipped direct from the printers, or sent through a courier that also packs the work, so the above packing descriptions are the general rule but not guaranteed. 

FAQs

Do you do commissions?

I am not accepting commissions at this time. If that changes, you'll see any updates here and via email.

 

What will my prints look and feel like?

A4 and 12" x 12" prints and some smaller prints are usually printed on Ultra Matt 250GSM paper.

Prints larger than A4 are usually printed on Ilford Smooth Pearl 310GSM paper. Smooth Pearl looks great with these bright, bold works, because it has a bright white background, and the pearl finish gives it that high-quality-photograph look and feel.

Please note prints do not come framed. Prints may be cropped or otherwise adjusted (e.g. extending the white background) to accommodate the print size chosen. Please look at the pictures provided for the print size you're interested in to see the most common associated composition, or send us an email for confirmation.

Do you offer framing?

Originals on canvas may be framed prior to shipping, at an additional cost. If you would like to purchase a framed original, send me an email and I will get in touch to discuss/organise this with you. Note that this may add an additional few weeks for larger pieces before dispatch, as we have to book it in with the framers.

We don't offer framing for prints at this time. 

Why do you use made-up words?

You might notice some made-up words across BoP, like Emoon, Koalamoon, and Kooken. In my family, cute animals are often referred to as moons, floofens, goobens, and so on. We use a lot of words for things that don't exist but sound right. You'll see those words peppered throughout my work on here, because that's how I speak about the work as I'm making it. 

Note: For further information on terms and conditions of sale, please see the Terms and Conditions page.